Joyce, Jacqueline2023-04-272023-04-272023-05-01http://hdl.handle.net/20.500.13013/2907This project aimed to dive deeper into the protocols utilized by Beacon Hospice to combat the coronavirus while maintaining a high quality of care for the patients and their volunteers. Client interactions and internal operations were also investigated during this internship. Which demonstrated how behind-the-scenes work is equally essential as hands-on care. Suggestions to modify and help improve the data collection sheets were proposed. This resulted in enhanced record-keeping to ensure the best patient care and communication among the staff.en-USHealthcare StudiesPresentationhospice careCOVIDvolunteerprotocols