Kane, Emily2021-12-072021-12-072021-12-13http://hdl.handle.net/20.500.13013/2168The purpose of the internship was to create educational materials and improve the workflow in veterinary practice at Banfield Pet Hospital. Client education is one of the most significant aspect of veterinary medicine, which helps owners make informed decisions and improve their pet’s wellness. It is essential to increase client awareness about the benefits of comprehensive Optimum Wellness Plans and their roles in preventive veterinary care. A survey was created and distributed to 40 participants to determine whether these materials were effective in assisting clients to sign up on a plan. The results revealed the perceived role of educational materials in the care of veterinary patients.en-USHealthcare StudiesPresentationveterinary careclient educationefficiencyoptimum wellness plan