Kelly, Sophia2022-04-262022-04-262022-05-02http://hdl.handle.net/20.500.13013/2354Sleep disorders are one of the most common conditions that go undiagnosed every year. Sleep disorders such as Sleep Apnea, Restless Leg Syndrome, and Narcolepsy prevent one from getting a good nights rest, which then leads to increased daytime sleepiness. Neurocare is a diagnostic sleep testing facility that aims to improve the quality of life for those living with sleep disorders. A pamphlet was created to help improve patient cancellation and no show appointments and to improve overall service quality. The pamphlet consists of a FAQs of importance of sleep studies, Neurocare's covid protocol, and alternatives for those who cannot make their in person study at one of the clinics.en-USHealthcare StudiesPatient Cancellation and No Shows on Service Quality: Improving Sleep Study Cancellation RatesPresentationsleep studydiagnostic testingNeurocare