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Market Basket: The Study Of A Company's Conflict And Resolution
Connors, Devon Connors, Devon
Connors, Devon
Connors, Devon
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Abstract
In 2014 thousands of Market Basket employees and customers stood together in what became known as one of the largest labor disputes of the decade. The purpose of this research is to understand why customers and employees stood behind Arthur T. Demoulas during the Market Basket labor dispute of 2014, and briefly explore the conflict that began that dispute. Using articles written during the time of the dispute and other secondary data collected about the company, this study examines the conflict that led to the events that transpired during 2014. Additionally, interviews conducted with both employees and customers will highlight the role stakeholders had in saving the company. Results indicate that conflict within the company began with the shareholders and that the resolution was made possible by the stakeholders.
Title
Market Basket: The Study Of A Company's Conflict And Resolution
Date
2018-01-01
Subject
Market Basket
labor dispute
organizational conflict
shareholder
stakeholder
labor dispute
organizational conflict
shareholder
stakeholder
Material type
Collections
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Adobe PDF, 189.06 KB
Abstract
In 2014 thousands of Market Basket employees and customers stood together in what became known as one of the largest labor disputes of the decade. The purpose of this research is to understand why customers and employees stood behind Arthur T. Demoulas during the Market Basket labor dispute of 2014, and briefly explore the conflict that began that dispute. Using articles written during the time of the dispute and other secondary data collected about the company, this study examines the conflict that led to the events that transpired during 2014. Additionally, interviews conducted with both employees and customers will highlight the role stakeholders had in saving the company. Results indicate that conflict within the company began with the shareholders and that the resolution was made possible by the stakeholders.
Duration
Location
Advisor
Sponsor
Course
Department
Management
Degree
Bachelor of Science in Business Administration (BSBA)