Loading...
Pathways To Success: Guidelines For New And Established Employees
Ramirez, Diomaris Ramirez, Diomaris
Ramirez, Diomaris
Ramirez, Diomaris
Citations
Altmetric:
Abstract
This project focused on new and established Patient Service Representative (PSR) employees, with the intent to improve the necessary resources for them to succeed in their roles. Through a survey, we were able to determine the concerns and needs of the PSRs. By collecting this information, new guidelines were established, and the needs of the office were refocused while still concentrating on the areas in which more help and assistance was needed. The resource binder that was developed as a result of this project will help PSR employees become more independent, successful, and self-driven to handle the daily workload of the office.
Title
Pathways To Success: Guidelines For New And Established Employees
Date
2023-05-01
Subject
patient service staff
employee guides
workload balance
motivation to grow
employee guides
workload balance
motivation to grow
Material type
Files
Loading...
ramirez-poster.pdf
Adobe PDF, 398.78 KB
Abstract
This project focused on new and established Patient Service Representative (PSR) employees, with the intent to improve the necessary resources for them to succeed in their roles. Through a survey, we were able to determine the concerns and needs of the PSRs. By collecting this information, new guidelines were established, and the needs of the office were refocused while still concentrating on the areas in which more help and assistance was needed. The resource binder that was developed as a result of this project will help PSR employees become more independent, successful, and self-driven to handle the daily workload of the office.