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Tackling Digital Literacy Among the Homeless: Building Confidence and Career Readiness Through Digital Literacy Training

Clara Vargas, Luis
Clara Vargas, Luis
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Abstract
Improving digital literacy is essential for increasing access to employment opportunities among unaccompanied homeless youth. This internship project at The Haven Project focused on implementing a digital literacy program using Level All, a bilingual online platform that teaches job readiness, cybersecurity, and digital confidence. Modules were selected based on Haven’s existing digital literacy framework and tailored to meet client needs. Participants completed resume-building, job search, and online safety lessons. A Google Form was used to collect pre- and post-session feedback, which showed an increase in self-reported tech confidence and skills. Findings suggest that pairing Level All with one-on-one coaching can make digital learning more accessible and empowering for vulnerable youth populations.
Title
Tackling Digital Literacy Among the Homeless: Building Confidence and Career Readiness Through Digital Literacy Training
Date
2025-08-11
Subject
Digital literacy
Homeless youth
Job training
Workforce development
Technology access
Career readiness
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Collections
Abstract
Improving digital literacy is essential for increasing access to employment opportunities among unaccompanied homeless youth. This internship project at The Haven Project focused on implementing a digital literacy program using Level All, a bilingual online platform that teaches job readiness, cybersecurity, and digital confidence. Modules were selected based on Haven’s existing digital literacy framework and tailored to meet client needs. Participants completed resume-building, job search, and online safety lessons. A Google Form was used to collect pre- and post-session feedback, which showed an increase in self-reported tech confidence and skills. Findings suggest that pairing Level All with one-on-one coaching can make digital learning more accessible and empowering for vulnerable youth populations.
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